FAQ How can I save on Back to Base monitoring costs?

How much are you paying now? Is it too much?

Let me know and I will see if I can beat it for you.

What are the costs, let me break them down for you.
1. Monitoring fee
2. Call costs
3. Patrol call outs
4. Servicing and maintenance
5. Battery replacement

How to save on or cut the costs?

1. Monitoring Fee.
Are you still on a contract? Have the fee’s crept up over the years without you really noticing it.
So what can you do?
If your still on a contract, call and talk to your monitoring company. If they are nice and friendly like Guardian Gecko Security Services, they will discuss your options and how you can get a better rate. This will usually be a contract extension.
If you are no longer on a contract, call and talk to your monitoring company. If they are nice and friendly like Guardian Gecko Security Services, they will discuss your options and how you can get a better rate. This will usually be a new contract, or you could change to a nice and friendly monitoring company like Guardian Gecko Security Services. If you are paying more than a dollar then you are paying too much.

2. Call Costs.
Most alarm systems use a special phone number, this is a 1300 number usually begining with 1345, this is called a Safedial number.
Why use a Safedial service.
Safedial network service level guarantees are far superior to normal voice services due to the time sensitive demands of the security industry. In case of network congestion the 1345 services take priority over voice traffic, providing reliability and peace of mind. Also if there are problems with the alarm panel making run away calls, a report would be sent to the monitoring company and if they are a nice and friendly company like Guardian Gecko then they will follow up and investigate the problem.

You may have excessive calls being made by your alarm panel or just want to cut this cost all together.
If there are excessive calls, this could be due to a fault or incorrect programming with your alarm panel or there could have been onsite changes that now mean the sensors are false triggering. If you want to cut this cost all together, please see my FAQ regarding “I want to disconnect my phone line, can you still do back to base monitoring?”.

 3. Patrol call outs.

You may have excessive patrol call outs being made by your monitoring centre or just want to cut this cost all together.
If there are excessive patrol call outs, this could be due to a fault or incorrect programming with your alarm panel or there could have been onsite changes that now mean the sensors are false triggering. If you want to cut this cost all together, please see my FAQ regarding “I want to disconnect my phone line, can you still do back to base monitoring?”.

 

4. Servicing and maintenance

5. Battery replacement